Security Policy

Effective Date: January 31st, 2026
Last Updated: January 31st, 2026

Ugly Hound Supply is committed to protecting the security, confidentiality, and integrity of customer information. This Security Policy outlines the measures we take to safeguard data collected through our online store and related services.

This policy applies to:

• The Ugly Hound Supply website and online store
   
• Customer, vendor, and employee data
   
• All systems, applications, and third-party services used to operate the store
   

We take reasonable steps to protect the following types of information:

• Personal information (name, email address, shipping address)
   
• Account credentials
   
• Order and transaction details
   
• Payment information (processed securely via third-party providers)
   
• Device and usage data related to website activity
   

Note: Ugly Hound Supply does not store full payment card numbers on its servers.
 

We implement administrative, technical, and physical safeguards, including:

• SSL/TLS encryption for data transmitted between users and our website
   
• Secure hosting infrastructure with firewalls and intrusion protection
   
• Regular software updates and security patches
   
• Strong password requirements and access controls
   
• Limited access to sensitive data on a need-to-know basis
   

• Employee access is restricted based on role and responsibility
   
• Staff handling sensitive data receive security awareness training
   
• Third-party vendors are evaluated for reasonable security practices
   

• Payments are processed through PCI-DSS compliant payment processors
   
• Ugly Hound Supply does not directly handle or store complete credit card information
   

Customers are responsible for:

• Maintaining the confidentiality of their account login credentials
   
• Not sharing passwords or account access
   
• Notifying us immediately of any suspected unauthorized access
   

Ugly Hound Supply reserves the right to suspend or terminate accounts showing signs of misuse or compromise.

We may use trusted third-party services for:

• Payment processing
   
• Website hosting
   
• Analytics
   
• Email communication
   
• Order fulfillment
   

These providers are granted only the minimum access necessary to perform their services and are expected to maintain appropriate security standards.

We retain personal data only for as long as necessary to:

• Fulfill orders
   
• Meet legal, tax, or accounting obligations
   
• Resolve disputes
   
• Enforce agreements
   

When data is no longer required, it is securely deleted or anonymized.

In the event of a data security incident, Ugly Hound Supply will:

1. Promptly investigate and contain the issue
    
2. Take steps to mitigate potential harm
    
3. Notify affected users and relevant authorities when required by law
    

This Security Policy may be updated periodically to reflect changes in technology, business practices, or legal requirements. Updates will be posted on our website with a revised effective date.

If you have questions or concerns regarding this Security Policy or the security of your information, please contact us:

Ugly Hound Supply
Email: bruceadavis1981@gmail.com